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Unlock Practice Growth with Patient Feedback
Discover how a simple, secure feedback system can transform your client relationships and drive continuous improvement.
of consumers read reviews for local businesses.
(Source: BrightLocal)
The Feedback Loop
Patient Visit
Gathers Feedback
Analyzes Insights
Improves Service
Anatomy of a Compliant Survey
Each element is designed for clarity and security. Click the blue dots to learn more.
Click a dot!
Learn about each part of the survey and why it’s important for collecting valuable, actionable feedback from your clients.
Deployment Strategies
Reach your clients where they are with flexible deployment options.
Embed on Your Website
The most straightforward method. Create a dedicated “Feedback” page on your site and embed the survey code directly. This provides a permanent, easily accessible home for your survey.
- Step 1: Copy the full HTML code.
- Step 2: Create a new page in your website’s CMS (e.g., WordPress).
- Step 3: Paste the code into the HTML/source view.
- Step 4 (Crucial): Work with a developer to integrate a secure, HIPAA-compliant backend to store responses.
The Secure Data Journey
Protecting patient privacy is paramount. Here’s how data travels securely from submission to your database.
1. Client Submits Form
Feedback is entered on their device.
2. Secure API Call
Data is sent via a `fetch` call to a private server endpoint.
3. Encrypted Storage
Responses are stored in a HIPAA-compliant, encrypted database.
4. Analysis
You review aggregated, anonymous data for insights.
Visualize Your Success
Turn feedback into actionable insights. Select a service below to see a sample analysis.