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Interactive Guide: Patient Feedback System

Unlock Practice Growth with Patient Feedback

Discover how a simple, secure feedback system can transform your client relationships and drive continuous improvement.

86%

of consumers read reviews for local businesses.

(Source: BrightLocal)

The Feedback Loop

1

Patient Visit

→

2

Gathers Feedback

→

3

Analyzes Insights

→

4

Improves Service

Anatomy of a Compliant Survey

Each element is designed for clarity and security. Click the blue dots to learn more.

Survey Form Layout

Click a dot!

Learn about each part of the survey and why it’s important for collecting valuable, actionable feedback from your clients.

Deployment Strategies

Reach your clients where they are with flexible deployment options.

Embed on Your Website

The most straightforward method. Create a dedicated “Feedback” page on your site and embed the survey code directly. This provides a permanent, easily accessible home for your survey.

Step 1: Copy the full HTML code.
Step 2: Create a new page in your website’s CMS (e.g., WordPress).
Step 3: Paste the code into the HTML/source view.
Step 4 (Crucial): Work with a developer to integrate a secure, HIPAA-compliant backend to store responses.

The Secure Data Journey

Protecting patient privacy is paramount. Here’s how data travels securely from submission to your database.

📱

1. Client Submits Form

Feedback is entered on their device.

→

☁️

2. Secure API Call

Data is sent via a `fetch` call to a private server endpoint.

→

🔒

3. Encrypted Storage

Responses are stored in a HIPAA-compliant, encrypted database.

→

📊

4. Analysis

You review aggregated, anonymous data for insights.

Visualize Your Success

Turn feedback into actionable insights. Select a service below to see a sample analysis.

Overall Experience Ratings

Therapist Communication Score

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